* Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages. * Must be able to carry out detailed but uninvolved written or verbal instructions deal with a few concrete variables. Knowledge, Skills, Abilities and Worker Characteristics: * Performs other job related duties and special projects as required.
* Assists in other areas of store as needed. * Changes register tape and ribbons as necessary.
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* Knows code dates on perishable items and can explain to customers. * Assists store management as required (i.e., store displays, decorations for special promotion/events). * Reports to work when scheduled and on time. * Adheres to company policies and individual store guidelines. * Maintains strict adherence to department and company guidelines related to personal hygiene and dress. * Understands and practices proper sanitation procedures and ensures the work area is always clean and neat. * May give cash refunds or issue credit memorandums to customers for returned merchandise or know where to direct the customer. * Compares totals on cash register with amount of currency in register to verify balances at the beginning and end of work shift, (where applicable). * Keeps register area clean, ensures adequate supplies are ready and available, reports improper cash levels in cash drawer, and helps maintain the store appearance. * Reviews weekly store ad to note price changes and sale items. * Communicates clearly and distinctly on the intercom or telephone system. * Perceives immediate surroundings for customer needs and problems for store safety and security. * Stocks, faces, rotates merchandise, cleans shelves, understands shelf tags, knows location of merchandise in the store and also in the back room, and takes customers to an item when requested. * Required to know value, look-up numbers, department numbers, and features of items for which money is received. * Ensures compliance with local, state, and federal guidelines regarding WIC and food stamps. * Understands and follows local, state, and company policies on sales of tobacco, liquor, and lottery tickets. * Answers customer questions and concerns and follows-up with appropriate personnel. * Places merchandise in bags or boxes, gives packages to customers, and assists courtesy personnel as needed. * Redeems promotional coupons, food stamps, WIC checks, issues rain checks, receives cash, checks, completes credit-card charge transactions, in-store charges and figures discounts, as well as, counts back change and issues receipts. * Operates cash register accurately and scans product, (where applicable). * Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. * Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call. * performing other tasks in every way possible to enhance the shopping experience. * making note of and passing along customer suggestions or requests * securing products that are out of reach * escorting them to the products they're looking for * Makes an effort to learn customers' names and to address them by name whenever possible. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store. * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. Replenishes product as needed.Īccountable and Reports to: District Store Director Store Manager Assistant Managers of GM, Perishables, and Store Operations Service Managers
Package product, work with drive-up and/or carry-out. Operates a cash register and the duties which correspond. The cashier provides fast and friendly service to customers, assists them with questions and request. We are looking for helpful smiles who enjoy working in a fast paced, customer focused environment. As a cashier you'll be part of a growing innovative brand that prides itself on providing best in class customer service.
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